A critical look at Lean Thinking in healthcare
Terence P Young and Sally I McClean
The Use of Medical Emergency Teams in Medical & Surgical Patients:Impact of Patient, Nurse and Organizational Characteristics
Andrea Schmid, Michael DeVita, Gail Wolf, Mary Beth Happ, Tom Zullo, and Leslie Hoffman
Texting appointment reminders to repeated non-attenders in primary care: randomised controlled study
Karen Fairhurst and Aziz Sheikh
PATIENT-ORIENTED INTERVENTION IN ADDITION TO CENTRALLY ORGANISED CHECK-UPS IMPROVES DIABETIC PATIENT OUTCOME IN PRIMARY CARE
Marianne Meulepas, Jozé Braspenning, Wim de Grauw, Annelies Lucas, Dirk Wijkel, and Richard Grol
Validating the Reporting of Clinical Adverse Events Scale (RoCAES): a measure of doctor and nurse attitudes to adverse event reporting.
Barbara Wilson, Hilary L Bekker, and Fiona Fylan
Systems ambiguity and guideline compliance: A qualitative study of how intensive care units follow evidence-based guidelines to reduce healthcare-associated infections
Ayse P Gurses, Yan Xiao, Kristin Seidl, Vinay Vaidya, Grant Bochicchio, Anthony Harris, and Joan Hebden
Development of the Pharmacy Safety Climate Questionnaire: a principal components analysis
Darren M Ashcroft and Dianne Parker
Patient and procedure specific risk factors for postoperative complications in peripheral vascular surgery.
Christopher P.E. Lange, Arianne J. Ploeg, Jan-Willem H.P. Lardenoye, and Paul J. Breslau
Time to talk? Patient experiences of waiting for clinical management of knee injuries
Michael Richard Robling, Roisin Pill, Kerenza Hood, and Christopher Butler
Do patient surveys work? The influence of a national survey programme on local quality improvement initiatives
Rachel Reeves and Ian J Seccombe
The Chronic Care Model: Congruency and predictors among primary care patients with osteoarthritis
Thomas Rosemann, Gunter Laux, and Joachim Szecsenyi
Development of a patient experience questionnaire for primary care mental health
Nahal Mavaddat, Helen E Lester, and Lynda Tait
Cervical screening result communication: A focus group investigation of English women’s experiences and needs
Megan R Goldsmith, Joan Austoker, Gill Marsh, Sean T Kehoe, and Clare R Bankhead
An epistemology of patient safety research: A framework for study design and interpretation. Part 4. One size does not fit all.
Celia A Brown, Tim Hofer, Amirta Johal, Richard Thomson, Jon Nicholl, Bryony Dean Franklin, and Richard Lilford
Predicting Patient Complaints in Hospital Settings
Theresa J.B. Kline, Chelsea R. Willness, and William A Ghali
Levels of agreement on the grading, analysis and reporting of significant events by general practitioners: a cross-sectional study
John McKay, Paul Bowie, Lilian Murray, and Murray Lough
Improvements in the quality of care and health outcomes with new Stroke Care Units following implementation of a clinician-led, health system redesign programme in New South Wales, Australia
Dominique A Cadilhac, Dora C Pearce, Christopher R Levi, and Geoffrey A Donnan
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